Note:

• Train Tour Will Operate Subject to Booking of Minimum Fifteen Cabins
• Add 10% Holiday Surcharge Extra for Train Depart -20 Dec ,27 Dec 2023 AND 18 Dec,25 Dec 2025

7 Nights /Eight Days Palace On Wheels Train Tour Includes:

• Overnight travel & stay in luxury train with AC Sleeping chambers having private attached bathroom
• Pre-paid group excursions & sightseeing tours in AC buses with English speaking Guide & monument entrance fees.- for Guests in Booked in Deluxe Cabins
• Pre-paid excursions & sightseeing tours in Private AC Car with English speaking Guide & monument entrance fees.- for Guests in Booked in SUPER Deluxe Cabins
• Except Jungle Safari in Ranthambhore Tiger Reserve in 15 Seater Canter with Forest Guide( for guests in both category cabins)
• Bed Tea/Coffee Service ; Daily 3 meals (viz. breakfast, lunch & dinner)& bottled drinking water.
• Entrance & Camera fee at Monuments & Wild Life Reserves
• Jungle Excursion in Ranthambhore Tiger Reserve by 15 seater open to air Canters.
• Elephant joy ride in Jaipur; Sound & Light Show at Chittor Fort; Boat joy ride in Udaipur; Camel Joy ride at Sam sand dunes ;Cultural Program with dinner in Jaisalmer; Cycle Rickshaw ride in Bharatpur Bird sanctuary & Visit to Taj Mahal.
• Complimentary use of sharing dongle wi-fi connectivity
• Complimentary Use of Mini-Gymnasium Facility

Extra Costs(not included in train tour) :

• Consumption of alcoholic & non alcoholic beverages in Bar Lounge Or Dining Car
• Video/Professional camera fees at monuments & wild-life reserves
• Laundry; Use of Spa facilities; tips & gratuity; porter fees; tour insurance & all other expenses of personal nature.

TERMS & CONDITIONS:

Amended Terms & Conditions of New Train Tour Operator:

• Over Past Four Decades ,Palace on Wheels was operated by Tourism Dept of Rajasthan State Govt ( RTDC) ,but has been Privatized for Sept 2023 Onwards Departs
• The New Train Tour Operator ( Joint Collaboration of Cube Construction & Easy Toll Solutions) has amended Booking Terms & Cancellation Rules for Exiting & New Bookings

Amended - Palace On Wheels Booking Procedure :

• Clarify if you are Indian National Or Foreign Passport Holder
• If have OCI Card ( to apply Rs tariff) We require copy of same
• Advice depart dates with number of persons & cabin type required to Check Availability
• In case of children< 12 years travelling with you , We also require their Date of Birth .
• To Process Booking ,we require Passport Copies of all Passengers
• Booking will be confirmed on receipt of MINIMUM 40% of Published Ticket value (inclusive taxes) as advance deposit.
• Payment can be made EITHER by Online Credit Authorization Or Bank Transfer
• Balance payment must reach us before 65 days before tour depart
• If Booking request made less than 65 days prior to tour depart,-we require One Time Full Payment to confirm Booking
  
• Saloon/cabin Allocation will only be made at time of Check-In at Railway Station .
• Travel Kit & e-ticket will be forwarded on completion of Booking Formalities
• Airport Pick Up Or Hotel Booking arrangements in New Delhi can be orgamised – AT Extra Cost

Payment Options:

• Foreign Passport Holders Can pay Either by Credit Card Authorization OR Swift Bank Wire Transfer
• Indians pay by NEFT/RTGS Transfer through Indian Bank.

CANCELLATION TERMS of New Train Operator of Palace on Wheels:

• Palace on Wheels Train Tour is being NOW operated by Joint Consortium of M/S Easy Toll & Cube Construction Ltd ,instead of Tourism Dept of Rajasthan State Govt (RTDC)
• Liability of Royal Indian Trains , is limited to that of Booking Agent only
• All Cancellation requests must be made in writing & acknowledged by us
• Minimum 20% Cancellation Fee on Published Ticket Value (inclusive Taxes) if request received more than 92 Days prior to Tour Depart
• Minimum 25% Cancellation Fee on Published Ticket Value (inclusive Taxes) if request received between 91 to 77 Days Prior to Tour Depart
• Minimum 30% Cancellation Fee on Published Ticket Value (inclusive Taxes) if request received between 76 to 62 Days Prior to Tour Depart
• No Refund is permitted if Cancellation Request is received less than 62 Days Prior to Tour Depart
• In case of Failure to make Balance Payment more than 65 days before depart-Entire Advance Paid stands forfeited
• For Booking request received less than Sixty Five Days BEFORE depart -same cancellation rules will apply
• Train Tour will operate subject to Booking of Minimum Fifteen Booking
• In case Scheduled Depart Cancelled by Train Tour Operator Due to Low Occupancy Or for whats over any other reason,-Train Tour Operator is liable to make full refund of advance Paid for booking Train Ticket of Palace on Wheels Train Tour -WITHOUT any additional liability to compensate CLIENT for any other claims for financial loss Or mental harassment suffered etc( viz Cancellation Fee of Air Ticket ,Hotel Booking ,Visa Fee ,Extension Tours etc )
• Request for Change in Name of Passenger Or Journey will be treated as cancellation & governed by Cancellation Rules
• NO request for Refund will be entertained - in Case of No Show at Railway Station of Train Depart Or Refusal to Board the Train for whatsoever reason OR Check-out after Part Journey
• In case Guests does not follow the Scheduled Program Or Misbehaves with Other Guests - The Train Manager reserves the right to take appropriate action
• In case of Last Minute change in Scheduled Tours Or Missing out on Visting Monuments ,due to local logistics , no request for compensation/refund will be entertained
• In case of Request for Cancellation /Postponement of Journey -due to Medical Emergency etc , Relevant Medical Papers from Hospital need to be forwarded & Decision of Train Tour Management will be final for same
• Train Tour Operator Reserves the Right to Amend Tariff , Booking Terms & Cancellation Rules at Short Notice

IMPORTANT :

• Overseas guests are requests to pre-purchase Tour Insurance from country of origin of travel
• Maximum liability of Royal Indian trains is limited to that of booking agent only.
• Disputes (if any) are subject to jurisdiction of courts of Gurgaon ,NCR Delhi (India) only.
• All Foreign Passport Holders need to self-obtain India Visa - ,before boarding flight from Country of Present Residence

Payment Options:

• By Online Credit Card Authorization
  OR
• Swift Wire Transfer
  OR
• Indians can pay by RTGS/NEFT Transfer