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Home » Facilities & Services-Maharajas Express

Facilities & Services-Maharajas Express

Royal Indian Trains
Luxury train traveling in India has come a long way since the introduction of Palace on Wheels train in 1982 for promotion of tourism in Rajasthan. The most recent and unarguably the most luxurious tourist train in India with finesse at par with the Orient Express of the West, Maharajas Express has redefined the art of elegant train traveling in India. Radiating sheer opulence, Maharajas Express offers a fascinating voyage across some of the finest destinations across India manifesting the true spirit and kaleidoscope that is India. Maharajas’ Express has a high-tech pneumatic and hydraulic suspension system which ensures a smoother train ride.

Since 2012,over past four continues years, Maharajas Express  has been voted as the best luxury train journey experience in  the world, at Annual WTA (world travel awards) Function & rated higher than Blue Train(in South Africa), Orient express(in Europe) & The Royal Scotsmen (in UK).
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One of the most expensive and luxurious luxury train rides in the world, the salons of the Maharaja Express train draws inspiration from the private saloons of the erstwhile Maharajas of India. Maharajahs. Each of the cabins including the dining coupes is suffused with nostalgia of past grandeur. Quaint décor fused together with the contemporary amenities create an aura of sheer opulence and 5 Star pampering inside the cabins of Maharaja Express. Besides 4 different categories of Passenger cabins ,there are Plush facilities such as 2 restaurants, bar lounge & a club lounge with complimentary wi-fi facility. ; that redefine the art of luxury train travel on board Maharajas Express. Even eminent journalist writers and Master Chefs such as Sir Mark Tully and Vivek Singh have graced this train with their presence - not just as mere travel companion but part of the crew - since its inception in March 2010. From every modern amenity which money can buy to eco-friendly technologies and services, every aspect of an elegant train journey has been looked into with meticulous diligence. A train that never falls short of surprises and at the same time promising travelers a royal experience, the mesmerizing journey undertaken abroad the Maharajas' Express helps in savoring every bit of this magical & magnificent country called India. Some of the exclusive features of this train include:

Passenger Saloons & Cabin Type
All the cabins & public areas have large panoramic windows & the train is just so designed to savor every bit of the journey called India. For meeting the journey The Maharajas Express offers 43 Passenger cabins spread over 14 carriages, which constitute plush accommodation with en suite bathroom for guests. All cabins have their individual climate control and are equipped with amenities such as bathroom, Wi-Fi internet, , LCD TV with satellite channels and direct dial phones. Other than this, every cabin also has its own electronic safe deposit box. The Passenger Saloons are named after precious gem stones (in hindi language)

Public Areas & Dining
Dining to the guests is offered in 2 Suave Restaurant Saloons (called Mayur Mahal & Rang Mahal), each with a seating capacity of 44 guests at a time. Dining experience during Maharajas Express is a gourmet's delight with menu including authentic Indian, Chinese and Continental cuisine among others. Food prepared from fresh ingredients by top chefs is tastefully presented for the platter of the guests. The Safari Bar Saloon offers a well stocked bar with a variety of finest labels of wines and spirits from around the world in an enchantingly decadent setting of a royal safari, . Reclaim yourself with choice from a menu having crème de la crème of wines and spirits along with innovative cocktails. The Lounge Saloon OR Rajah Club with en-suite bar is equipped with games tables and club arm-chairs to pamper and relax the guests in a laid back atmosphere. On board shopping is possible in Treasure Chest saloon , a high end boutique where you can shop for gifts and souvenirs to cherish the memory of this plush journey.
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For providing support services while on the move, we have with us a dedicated team of butlers on board who are trained to attend to your each & every need.

With each carriage manned by single butler who is on call 24 hours, we are there to meet each & every needs of our guests with utmost speed and efficiency.

Our butlers also take pride in offering exclusive services to each of the guests accompanying us, thus ensuring for them a memorable stay on-board.

Off Board Excursions & Transport
Right from super deluxe AC coaches for Deluxe Cabin & Junior Suite passengers, to private luxury cars for Suite and Presidential Suite passengers, we ensure a comfortable journey experience is provided to all. On all off train excursions, travelers will be accompanied by professional & qualified English speaking guides. As there is no substitute for little local flavor, we also employ experienced local guides who provide tourists invaluable & in-depth view of sights they visit while undertaking the journey. All vehicles used for traveling is equipped with complimentary sightseeing kits like bottle coolers, pith hats and shoe uppers. After all, we understand that when it comes to providing comfort to royals, each & every little detail counts. However, certain excursions are also undertaken using jeeps or canters . Please refer to the itinerary for specific details. As most of Off Train Excursions involves fair amount of walking, we recommend travelers comfortable walking shoes. Further, moderate degree of physical fitness is also required for participating on the planned off train excursions where travelers may encounter unpaved sidewalks, uneven surfaces and problems getting on/off the train.

Optional Tours & Spa Facility

As per policy of Maharajas Express Train Tour Operator (IRCTC) ; certain sightseeing trips & excursions are optional & can only be booked after boarding the train –on direct payment basis. Also Spa treatments at leading luxury hotels.

In some destinations can be availed on extra payment

Since these optional off board activities are subject to Maharajas Express Train operating as scheduled, we at Royal Indian Trains bear no responsibility, if these optional tour services are not made available to the guests by train management.

A limited laundry service is also made available at select destinations. For availing this, please contact your carriage butler for details.

We also offer facility of high speed Internet access that is made available on board. Please contact Train Manager for further details.

Telephone Calls
We offer Telephone facility in all of the cabins. Here, the cost for all external calls made is considered as additional and is not included in cost of the journey.

Just a small reminder for those passengers who are using a different power supply, the Maharajas' Express is equipped with 110/230V sockets. Voltage available on train is 110 volts. Further, for meeting the specific equipment requirements of international travelers, we also have adaptors that are made available on board.

Baggage Allowance
With limited storage space inside the cabins, we recommend that each guest travel with luggage as per international airline - rules (for first / business class passengers). Further, it is also advisable to carry soft-topped luggage as the same is more easier to store. Luggage storage space is also provided under beds and in luggage hold area.

On Board For ensuring a safe journey, we also have a paramedic on board the train who is trained to provide emergency medical care if and when required.

Dress Code
For ensuring a pleasant experience while undertaking the journey or taking a walk, we recommend travelers smart casual clothing tagged along with suitable walking shoes for those off-train excursions taken during the day. The comfortable attire includes clothes in natural subdued colors (bright colors are not advised) that blend with surrounding landscape and is desirable for all excursions especially those undertaken to the wildlife reserves. The tradition & sheer elegance of train provides dressing opportunity for the occasion, thus recreating magic & opulence of royal era. Lounge suit/blue blazer is acceptable and warm clothing is advisable for tours concerning winter months departures of December & January.

Wheelchair Access / Disabled Passengers/Special Diet preference
We regret that dimensions of train carriages & its design makes it re not suitable for wheelchair bound passengers. Here, we also recommend that guests having limited mobility & other such constraints should be accompanied by able-bodied passenger. However, valets at our end will also be available to provide any additional assistance as required. Kindly specify any special meal requirements at time of booking.

Smoking Policy
In accordance with Indian Laws, smoking is not permissible while on board the train. Further, smoking is also prohibited in all public places like airports, restaurants, stations, hotels, shopping malls, public areas and other such places.
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World-class service delivered by Maharajas' Express is well backed by our team of highly motivated hospitality staff. They ensure that guest experience delivered is unmatched and their every need is well anticipated and met. Adding unique sense of exclusivity to the journey, our attentive crew members are also well versed in English language that ensures language is not a barrier while travelling with us.

Gratuities For Services
Providing gratuities for small services delivered has always been part of culture followed in India and all around the world. This is additional to tour package price and is completely at guests' discretion. An envelope is provided in each cabin on last night of the journey towards gratuities for all staff (A suggested total amount is $ 250 per guest).

The term “we” used above, refers to the Principal Train Tour Company (viz IRCTC) in third person

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